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AfterSchool HQ’s Customer Support

You’re Never Alone With Our Support

Managing an after-school program is rewarding, but it isn’t always easy. That’s why AfterSchool HQ is here to back you up at every step, with a customer support team that understands your mission, challenges, and drive to make a difference. We’re not just tech support. We’re your partners in creating a lasting impact.

What makes AfterSchool HQ different? We offer the best support for our after-school management software, backed by caring people.

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Personalized Onboarding That Sets You Up for Success

From the moment you join AfterSchool HQ, we roll up our sleeves and get to work with you. Our personalized onboarding process ensures you’re thriving. By the end of this process, you will be able to:

  • Effortlessly transition from your previous data tracking solution to AfterSchool HQ.
  • Create and manage activities, forms, and reports with confidence and ease.
  • Streamline attendance tracking and communication with participants and their families.
  • Operate confidently, knowing our customer support team is always here to help.

Our goal? To get you comfortable and confident using AfterSchool HQ, so you can focus on your students.

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Real Support From Real People

When you reach out to AfterSchool HQ’s team, you won’t get caught in a maze of bots or endless wait times. Our after-school program customer support team consists of people who know after-school programs inside and out.

Your time is valuable. If it matters to your program, it matters to us. If you’ve ever said, “I need help fast with program software,” this is the place for you.

Always Here When You Need Us

Whether you have a quick question, need help building a custom report, or want advice on your next grant application, we’re here. AfterSchool HQ support includes:

  • A robust Help Center packed with step-by-step articles and videos
  • Fast email and chat responses
  • Live Office Hours sessions available for your professional development around our platform.

We don’t leave you guessing. We make sure you have clear, actionable solutions whenever you need them. Because this is software for programs with real-time help, we’re here when you need us.

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Why our users love us

Customers’ Testimonials

Aster Bekele

“I cannot thank you enough for your persistence and patience in setting us up in Afterschool HQ. IT HAS BEEN NOTHING SHORT OF LIFE-CHANGING!!! It has saved us so many hours of work and data collection. Thank you for not giving up on my crazy schedule and working with us to implement it!”

– Jodi, Kids At Their Best
Aster Bekele

“I just wanted to take a moment to express my sincere appreciation for all the work you’ve done to get our scholars into the database. Your time and effort in making this process smooth and efficient mean a lot, and it will go a long way in helping us better support our students.”

– Joshua, Bridge Builders
Aster Bekele

“Great support with attendance and data entry. Always responsive and reliable. Their help makes our processes with AfterSchool HQ much smoother.”

– Anette, Euell Wilson Center
Aster Bekele

“First, thank you so much for your hard work and dedication. We truly appreciate all the effort you’ve put into this project. We understand this has been a complex process, and we’re grateful for your commitment.”

– Rondell, Faithful Central Bible Church

About AfterSchool HQ

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Founders Darye Henry and San Pathak

AfterSchool HQ was created to help youth programs everywhere become more effective and show the impact they need to get funding, so they can focus on what really matters: helping more kids.

Our CEO was a youth program provider in Indianapolis struggling to make an impact while also obtaining the necessary funding and resources. He eventually physically burned out trying to do it all without enough support.

He learned the process to getting funding and support, discovering that funders want to see the impact programs are making before committing the amount of funding required to grow.